We offer both on-site service and workshop repairs.
Workshop repairs are the most economical - simply drop off the computer at our office. We will
then inspect the system, advise on the repair cost and call you when the job is complete. If you would like your system returned
in the quickest possible time please call or email us to book your repair.
If you are bringing in a computer system and would like assistance moving it, please ask a member
of staff. We will be more than happy to carry your computer from your car into the office, and return it when it has been
repaired.
If you are unable to transport your PC to our office to be repaired, we can arrange to have it
collected, returned and set-up if required, for a small additional charge (local areas only).
When bringing in a system for repair, please note the following:
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Unless asked otherwise, please bring in only the main system unit. We will not need your monitor,
keyboard, mouse, printer or any cables.
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Sorry, but we currently do not repair Apple Macintosh computers
PC Upgrades
Quite often an inexpensive upgrade can dramatically improve the performance of your computer. Our
skilled staff are available to advise on possible upgrade paths.
Network Design and Installation
We offer a full design and installation service for all sizes of networks, from small peer to peer
workgroups to single site local area networks (LANs) and multi-site wide area networks (WANs).
Broadband Installations
From advising on a suitable Internet Service Provider (ISP) to supplying and installing hardware
and configuring your computer, Matrix will help you get the most from broadband. With the recent roll-out of ADSL in most
of the telephone exhanges in Argyll, if you don't already have broadband now is the time to get it. You'll wonder how you
managed without it!
Data Transfer Service
Have you recently replaced your computer system? We can transfer your documents, e-mails, address
book etc. from your old system to your new one, setup your internet connection and install any software you require.
Please note that this service is FREE when you purchase a new computer from us.
Consultancy
For businesses looking to implement a new IT system that already have an existing hardware supplier,
we offer a professional consultancy service. We can advise on hardware specifications, software licensing, network infrastructure
etc., and help plan and deploy a suitable solution